CCNA Discovery 4 - Module 2 Exam Version 4.0 Designing and Supporting Computer Networks

1. Which stage of the Cisco Lifecycle Services involves proactive management to identify and resolve issues before the organization is affected?
• Prepare Phase
• Plan Phase
• Design Phase
• Operate Phase
• Optimize Phase

2. During an evaluation of the currently installed network, the IT staff performs a gap analysis to determine whether the existing network infrastructure can support the desired new features. At which stage of the Cisco Lifecycle Services approach does this activity occur?
• Prepare Phase
• Plan Phase
• Design Phase
• Implement Phase
• Operate Phase
• Optimize Phase

3. A network engineer is analyzing the network of a potential client company to identify problems and determine whether a network upgrade or addition is needed. Which role in the sales team is this engineer assuming?
• post-sales field engineer
• pre-sales engineer
• account manager
• network designer

4. What is the purpose of preparing a business case?
• to justify the financial investment in implementing the technology change
• to provide an example of a previous job done in the RFP
• to define the technical requirements of the network
• to define timelines and critical milestones

5. When should a network baseline be performed within the stages of the Cisco Lifecycle Services?
• Prepare Phase
• Plan Phase
• Design Phase
• Implement Phase
• Operate Phase

6. What is the purpose of system-level acceptance testing?
• To develop an installation plan for the newly designed network
• to train end users and support personnel on the newly installed network
• to check that the newly installed network meets the business goals and design requirements
• to justify the financial investment required to implement the technology change

7. What provides the initial data for the Optimize Phase?
• performance monitoring
• business goals
• technical goals
• RFP

8. A corporation (client) wants a network upgrade and is putting out a request for services to various network consulting companies (contractors). A RFQ is required. Which statement is true concerning the RFQ?
• sent from the contractors to the client in response to a RFP
• sent from the client to the contractors along with the RFP to provide more specific technical details
• sent from the client to the contractors in place of a RFP when the technical specifications of a project are known
• sent from the contractors to the client outlining reasons for financial investments for the network upgrade

9. In a network management architecture, which statement best describes a management agent?
• communication protocol used between a management station and managed device
• standardized database that a device keeps about itself concerning network performance parameters
• host with the management application loaded that is used by the administrator to monitor and configure network devices
• software running on a managed device to collect network information and allow that device to be managed by a management station

10. Why is it important to prioritize business goals when developing network design?
• to ensure that the least expensive technologies are implemented first
• to simplify the configuration, administration, and monitoring of the newly installed network
• to anticipate the effects of changes and growth of the business
• to adhere to the best opportunities to contribute to the success of the business

11. Which software component is installed on network devices that are managed through SNMP?
• management agents
• management stations
• network management protocol
• Management Information Base (MIB)

12. What is a business constraint that may impact the WAN design of a company?
• company policy regarding specific operating systems on LAN devices
• current monitoring protocols implemented on end-user devices
• non-availability of end users during implementation
• company policy requiring the use of specific vendor networking equipment due to partnerships

13. What are two benefits of using a top-down approach instead of a bottom-up approach to network design? (Choose two.)
• incorporates organizational requirements
• allows for a quick response to a design request
• requires less time up front to create a network design
• clarifies design goals from the perspective of applications and network solutions
• facilitates a design by using devices and technologies that are based on previous experience

14. What is the purpose of SNMP?
• to facilitate the exchange of information between devices and the NMS
• to monitor and control managed network devices
• to report user logins to a monitoring station
• to verify traffic throughout the network and keep a log of all activity

15. A major corporation has decided to hire someone to upgrade their network infrastructure. A network consulting company wants the job. What document must the network consulting company obtain to learn about the business goals, the project scope, the requirements for the new network and the expected deliverables?
• Business Case
• Project Plan
• Request for Proposal
• Request for Comments

16. What is a purpose of establishing a network baseline?
• It provides a statistical average for network performance.
• It manages the performance of network devices.
• It creates a point of reference for future network evaluations.
• It checks the security configuration of network devices.

17. A network engineer working for a contracting company is informed of a pre-bid meeting with a potential client. What purpose does the network engineer have for attending the pre-bid meeting?
• to submit request for proposal responses
• to discuss proposed installation and monitoring plans
• to perform system-level acceptance tests on the current network
• to clarify project scope and timelines not included in the original request for proposal
• to create a business case outlining reasons for financial investment in a network upgrade

18. Which two statements are true regarding the response to an RFQ?(Choose two.)
• The response should be brief.
• it should strictly conform to the formatting requirements specified by the RFQ.
• Only the items that the contracting company will be addressing should be answered.
• The response helps the customer compare pricing with other potential contractors.
• The response is more complicated than a response to a RFP.

19. Which stage of the Cisco Lifecycle Services strategy is usually completed before an organization issues a Request For Proposal (RFP) or Request For Quotation (RFQ)?
• Prepare Phase
• Plan Phase
• Design Phase
• Implement Phase
• Operate Phase
• Optimize Phase

20. Which two items help identify business goals and priorities before a new network project starts? (Choose two.)
• installation
• motivation
• profitability
• trustworthiness
• customer satisfaction

21. During an analysis of a customer network, several possible opportunities for network improvement are identified. At which stage of the Cisco Lifecycle Services does this process occur?
• Prepare Phase
• Plan Phase
• Design Phase
• Implement Phase
• Optimize Phase
• Operate Phase

22. What are two disadvantages of using a bottom-up approach instead of a top-down approach to network design? (Choose two.)
• It can result in an inappropriate network design.
• A new design cannot be implemented right away.
• It does not take into account the business goals of the company.
• This approach is not commonly practiced and is therefore not as well known.
• It requires tedious and time-consuming meetings with the customer to develop an understanding of the organization.

23. Which two statements best describe the responsibilities of an account manager? (Choose two.)
• acts as the primary point of contact between the company and the client
• directs the sales teams and support personnel
• provides technical support to critical clients
• selects the equipment and technologies to be used for the client solution
• acts as the network design lead

24. A network engineer working for ABC company is writing a response to an RFP for a network upgrade and must create an executive summary. Which statement describes the basic components of an executive summary?
• quick overview of the problem, the recommended solution, and the justification for ABC company doing the job
• detailed description of the solution, including but not limited to, timelines, turnover schedule, warranty information, and emergency recovery information
• detailed description of costs including, the cost of software and hardware components, licensing requirements, labor cost, and other applicable fees
• multiple page document containing additional information such as detailed lists of equipment required, diagrams, company background information, and insurance coverage

25. What is the purpose of creating a prioritized list of technical requirements?
• defines the project scope
• determines the business profitability
• creates a feasibility report for analysis
• identifies existing and new user groups

CCNA Discovery 1 - Module Final 2 Exam Version 4.0 Networking for Home and Small Businesses

1. Refer to the graphic. What feature can be installed on the Linksys integrated router to convert private IP addresses to Internet-routable addresses?
• authentication
• DHCP
• encryption
• firewall
• NAT
• WEP

2. Select three statements that correctly describe how DHCP services may be provided. (Choose three.)
• An integrated router provides IP configurations for most ISPs.
• An integrated router can act as both DHCP server and DHCP client.
• A home PC using a static IP address obtained that address from a DHCP server.
• Most home network integrated routers receive an IP configuration directly from their ISP.
• A variety of devices can act as DHCP servers, as long as they run DHCP service software.
• A home PC is required by standards to obtain an IP address and default gateway from a DHCP server (usually the ISP).

3. Which of the following statements best describes DNS?
• DNS servers are used to map an IP address to a physical address.
• DNS servers are used to map a name to an IP address.
• DNS servers are used to configure logical address information for host computers.
• DNS servers are used to translate from private addresses to public addresses.

4. When are leased lines typically used?
• when low bandwidth is required
• for home and small business connectivity
• when a dedicated digital data line is necessary
• as a less expensive option to cable and DSL modem service


5. Refer to the graphic. Assume that the command output is from a wireless DHCP client that is connected to a Linksys integrated router. What can be deduced from the output?
• The wireless connection is good.
• The WEP key or SSID needs to be checked.
• The DHCP configuration on the router needs to be checked.
• The wireless NIC driver or the NIC itself needs to be reinstalled.

6. Choose the option that shows the correct sequence of steps in the encapsulation of TCP/IP data that is passed from a source to a destination host?
A. converts data to bits for transmission
B. packages the data for end to end transport
C. adds the data-link header and trailer
D. adds the network IP address to the header of the frame
• A,B,C,D
• A,C,D,B
• B,D,C,A
• B,C,D,A
• D,C,B,A

7. What are two advantages of purchasing a custom-built computer? (Choose two.)
• usually a lower cost
• no waiting period for assembly
• user can specify higher performance components
• supports higher-end graphics and gaming applications
• fewer components to replace

8. What is an ISP?
• It is a standards body that develops cabling and wiring standards for networking.
• It is a protocol that establishes how computers within a local network communicate.
• It is an organization that allows individuals and businesses to connect to the Internet.
• It is a networking device that combines the functionality of several different networking devices in one.

9. A wireless DHCP client cannot connect to the Internet through a Linksys integrated router. When you type ipconfig on the host, no IP address, subnet mask, or default gateway shows. What are two of the first things you will check? (Choose two.)
• SSID
• if the wireless client is configured for DHCP
• the cable between client and integrated router
• the firewall configuration on the integrated router
• if the correct default gateway is configured on the client
• if the correct default gateway is configured on the integrated router

10. Identify two causes of physical layer network problems. (Choose two.)
• logical addressing issues
• improperly terminated cables
• cables plugged into wrong ports
• incorrect MAC address assigned
• packets received out of sequence
• incorrect subnet mask on an interface

11. Which wireless protocol is used for encryption?
• EAP
• Open
• PSK
• WEP


12. Refer to the graphic. Assume that the exhibited output is from a host that is connected to a Linksys integrated router. What is one of the first things you should check?
• IP address on the host
• IP address on the router
• subnet mask on the host
• default gateway on the host
• link status LED on the front of the router

13. What is a service pack?
• an access policy
• an agreement between a company and a vendor
• a piece of code created to fix one specific problem
• a collection of patches and updates released by a vendor
• a small piece of software designed specifically for security issues

14. What does the term "attenuation" mean in data communication?
• loss of signal strength as distance increases
• time for a signal to reach its destination
• leakage of signals from one cable pair to another
• strengthening of a signal by a networking device


15. Refer to the graphic. Based on the information that is shown, what statement is true?
• This configuration would be commonly found in an ad hoc wireless network.
• Any wireless client that is attached to this access point would have the same IP address and SSID.
• All wireless devices that are connected to this access point must have an assigned SSID of Academy.
• In addition to accepting wireless client requests, this access point must connect to the wired network.

16. Which of the following are transport layer protocols of the TCP/IP model? (Choose two.)
• FTP
• UDP
• SMTP
• TFTP
• TCP

17. How does a crossover cable make it possible for two "like devices" (for example, two switches) to communicate?
• The transmit pins are disconnected and only the receive pins are used.
• The transmit pins on one device are connected to the transmit pins on the other device.
• The receive pins on one device are connected to the receive pins on the other device.
• The transmit pins on one device are connected to the receive pins on the other device.

18. What layer is the first point of entry for a host into the network?
• core layer
• access layer
• network layer
• distribution layer

19. What information within a data packet does a router use, by default, to make forwarding decisions?
• the destination MAC address
• the destination IP address
• the destination host name
• the destination service requested

20. What is the name for the contract between a customer and an ISP that specifies requirements for uptime and service response time?
• DSL
• IAB
• NAP
• SLA


21. Refer to the graphic. Based on the configuration information that is shown, which three types of 802.11 networks are allowed access to the WLAN? (Choose three.)
• 802.11a
• 802.11b
• 802.11e
• 802.11g
• 802.11n
• 802.11x

22. Which installation option should be chosen when the current operating system is too damaged to work properly?
• upgrade
• multi-boot
• clean install
• virtualization

23. Which of the following are the address ranges of the private IP addresses? (Choose three.)
• 10.0.0.0 to 10.255.255.255
• 200.100.50.0 to 200.100.25.255
• 150.150.0.0 to 150.150.255.255
• 172.16.0.0 to 172.31.255.255
• 192.168.0.0 to 192.168.255.255
• 127.16.0.0 to 127.31.255.255

24. What is specified by the network number in an IP address?
• the network to which the host belongs
• the physical identity of the computer on the network
• the node of the subnetwork which is being addressed
• the broadcast identity of subnetwork

25. A computer joins the network and announces itself to all hosts on the LAN. What type of message does the computer send out?
• broadcast
• simulcast
• multicast
• unicast

26. What two commands can be used to form a new binding if client information does not agree with the DHCP client table? (Choose two.)
• ipconfig /release
• ipconfig /all
• ipconfig /flushdns
• ipconfig /renew
• ipconfig

27. When acting as a DHCP server, an integrated router can provide what three types of information to a client? (Choose three.)
• physical address
• MAC address
• default gateway
• static IP address
• dynamic IP address
• DNS server address

28. What is an accurate description of network devices in the distribution layer?
• They are designed to interconnect individual hosts.
• They are designed to interconnect multiple companies.
• They are designed to interconnect local network segments.
• They are designed to switch data packets as fast as possible.

29. A network host is accessing a web server. What two protocols are most likely being used as the TCP/IP model application layer protocol and the internetwork layer protocol? (Choose two.)
• IP
• FTP
• TCP
• DHCP
• HTTP

30. For the second time in a week, workstations on a LAN are not able to log into the server. The technician fixed the problem the first time, but cannot remember the steps taken to solve it. What aspect of the troubleshooting process has the technician neglected?
• identifying the problem
• asking end-users questions
• documenting the troubleshooting process
• using structured techniques to solve a problem

31. Which three statements are true about local and network applications? (Choose three.)
• A local application is loaded in a local computer and can be accessed by a remote computer on the network.
• A network application is loaded in a local computer and accessed from a remote computer.
• A local application is loaded in a local computer and accessed only by the local computer.
• A network application is loaded in a local computer and accessed only by the local computer.
• An example of a local application is e-mail.
• An example of a network application is instant messaging.

32. Which statement is true concerning stateful packet inspection?
• Access is permitted based on IP addresses of the source and destination devices.
• Access is permitted based on the MAC addresses of the source and destination devices.
• Access is permitted only if the type of application that is attempting to reach the internal host is allowed.
• Access is permitted only if it is a legitimate response to a request from an internal host.

33. What action will a router take when it receives a frame with a broadcast MAC address?
• It will not forward the frame to another network.
• It forwards the frame back to the sending host with its IP address as a response.
• It forwards the frame out of all interfaces except the interface where the frame was received.
• It forwards the frame back out the receiving interface to insure all hosts on the local network receive it.

34. What is the default subnet mask for a class B address?
• 255.0.0.0
• 255.255.0.0
• 255.255.255.0
• 255.255.255.255

35. Which protocol is used to transfer files among network devices and perform file-management functions?
• DNS
• FTP
• HTML
• HTTP


36. Refer to the graphic. What is the purpose of assigning a Network Name of Academy?
• It identifies the wireless LAN.
• It translates IP addresses into easy-to-remember domain names.
• It encrypts data between the wireless client and the access point.
• It allows access to the AP configuration GUI by name rather than address.
• It translates an internal address or group of addresses into an outside, public address.

37. Select the connection that would require a straight-through cable.
• a switch to a hub
• a router to a switch
• a switch to a switch
• a router to a router

38. What type of computer would most likely use a docking station?
• laptop
• server
• desktop
• mainframe
• workstation


39. Refer to the graphic. What is the effect of setting the security mode to WEP on the Linksys integrated router?
• It identifies the wireless LAN.
• It allows the access point to inform clients of its presence.
• It translates IP addresses into easy-to-remember domain names.
• It encrypts data between the wireless client and the access point.
• It ensures that only authorized users are allowed access to the WLAN.
• It translates an internal address or group of addresses into an outside, public address.

40. What are two ways that a user can interact with an operating system shell? (Choose two.)
• CLI
• OS
• GUI
• NIC
• kernel

41. What are two examples of storage peripheral devices? (Choose two.)
• printer
• flash drive
• headphones
• external DVD
• barcode reader

42. A host sent a message that all other hosts on the local network received and processed. What type of domain are all these hosts a part of?
• local domain
• multicast domain
• collision domain
• broadcast domain

43. What are the two possible values for a digital bit? (Choose two.)
• 1
• A
• F
• #
• 9

44. The area covered by a single AP is known as what?
• ad-hoc network
• basic service set
• independent basic service set
• extended service set
• distribution system

45. Within a local network, which two items must be unique on a computer for it to successfully connect to the network? (Choose two.)
• IP address
• subnet mask
• computer name
• default gateway address
• operating system version

46. Where do ISPs get the public addresses that they assign to end users?
• ISPs create the addresses themselves.
• ISPs are assigned addresses through the RFC.
• ISPs obtain their addresses automatically.
• ISPs obtain address blocks from registry organizations.

47. Your school network blocks all websites related to online gaming. What type of security policy is being applied?
• identification and authentication
• remote access
• acceptable use
• incident handling

48. What measurement is commonly used to describe communication speed when transferring data?
• bps
• cps
• Hz
• MB

49. Which two statements correctly describe Media Access Control (MAC) addresses? (Choose two.)
• MAC addresses are used to identify a specific NIC.
• MAC addresses are physical addresses.
• MAC addresses contain a network number and unique host identification.
• MAC addresses are always assigned to network devices by a network administrator.
• MAC addresses can be dynamically assigned.

50. Which part of the electromagnetic spectrum is commonly used to exchange data between a PDA and a computer?
• FM
• radar
• infrared
• ultraviolet

51. When considering the purchase of a new operating system, what is meant by "Total Cost of Ownership?"
• applications and support costs
• hardware and support costs
• hardware and software costs
• hardware, software, and support costs
• hardware, operating system, and applications costs

52. When terminating UTP cabling, why is it important to untwist only a small amount of each wire pair?
• minimizes crosstalk
• makes installation faster
• ensures wires are in correct order
• makes it easier to fit wires into connector