• Prepare Phase
• Plan Phase
• Design Phase
• Operate Phase
• Optimize Phase
2. During an evaluation of the currently installed network, the IT staff performs a gap analysis to determine whether the existing network infrastructure can support the desired new features. At which stage of the Cisco Lifecycle Services approach does this activity occur?
• Prepare Phase
• Plan Phase
• Design Phase
• Implement Phase
• Operate Phase
• Optimize Phase
3. A network engineer is analyzing the network of a potential client company to identify problems and determine whether a network upgrade or addition is needed. Which role in the sales team is this engineer assuming?
• post-sales field engineer
• pre-sales engineer
• account manager
• network designer
4. What is the purpose of preparing a business case?
• to justify the financial investment in implementing the technology change
• to provide an example of a previous job done in the RFP
• to define the technical requirements of the network
• to define timelines and critical milestones
5. When should a network baseline be performed within the stages of the Cisco Lifecycle Services?
• Prepare Phase
• Plan Phase
• Design Phase
• Implement Phase
• Operate Phase
6. What is the purpose of system-level acceptance testing?
• To develop an installation plan for the newly designed network
• to train end users and support personnel on the newly installed network
• to check that the newly installed network meets the business goals and design requirements
• to justify the financial investment required to implement the technology change
7. What provides the initial data for the Optimize Phase?
• performance monitoring
• business goals
• technical goals
• RFP
8. A corporation (client) wants a network upgrade and is putting out a request for services to various network consulting companies (contractors). A RFQ is required. Which statement is true concerning the RFQ?
• sent from the contractors to the client in response to a RFP
• sent from the client to the contractors along with the RFP to provide more specific technical details
• sent from the client to the contractors in place of a RFP when the technical specifications of a project are known
• sent from the contractors to the client outlining reasons for financial investments for the network upgrade
9. In a network management architecture, which statement best describes a management agent?
• communication protocol used between a management station and managed device
• standardized database that a device keeps about itself concerning network performance parameters
• host with the management application loaded that is used by the administrator to monitor and configure network devices
• software running on a managed device to collect network information and allow that device to be managed by a management station
10. Why is it important to prioritize business goals when developing network design?
• to ensure that the least expensive technologies are implemented first
• to simplify the configuration, administration, and monitoring of the newly installed network
• to anticipate the effects of changes and growth of the business
• to adhere to the best opportunities to contribute to the success of the business
11. Which software component is installed on network devices that are managed through SNMP?
• management agents
• management stations
• network management protocol
• Management Information Base (MIB)
12. What is a business constraint that may impact the WAN design of a company?
• company policy regarding specific operating systems on LAN devices
• current monitoring protocols implemented on end-user devices
• non-availability of end users during implementation
• company policy requiring the use of specific vendor networking equipment due to partnerships
13. What are two benefits of using a top-down approach instead of a bottom-up approach to network design? (Choose two.)
• incorporates organizational requirements
• allows for a quick response to a design request
• requires less time up front to create a network design
• clarifies design goals from the perspective of applications and network solutions
• facilitates a design by using devices and technologies that are based on previous experience
14. What is the purpose of SNMP?
• to facilitate the exchange of information between devices and the NMS
• to monitor and control managed network devices
• to report user logins to a monitoring station
• to verify traffic throughout the network and keep a log of all activity
15. A major corporation has decided to hire someone to upgrade their network infrastructure. A network consulting company wants the job. What document must the network consulting company obtain to learn about the business goals, the project scope, the requirements for the new network and the expected deliverables?
• Business Case
• Project Plan
• Request for Proposal
• Request for Comments
16. What is a purpose of establishing a network baseline?
• It provides a statistical average for network performance.
• It manages the performance of network devices.
• It creates a point of reference for future network evaluations.
• It checks the security configuration of network devices.
17. A network engineer working for a contracting company is informed of a pre-bid meeting with a potential client. What purpose does the network engineer have for attending the pre-bid meeting?
• to submit request for proposal responses
• to discuss proposed installation and monitoring plans
• to perform system-level acceptance tests on the current network
• to clarify project scope and timelines not included in the original request for proposal
• to create a business case outlining reasons for financial investment in a network upgrade
18. Which two statements are true regarding the response to an RFQ?(Choose two.)
• The response should be brief.
• it should strictly conform to the formatting requirements specified by the RFQ.
• Only the items that the contracting company will be addressing should be answered.
• The response helps the customer compare pricing with other potential contractors.
• The response is more complicated than a response to a RFP.
19. Which stage of the Cisco Lifecycle Services strategy is usually completed before an organization issues a Request For Proposal (RFP) or Request For Quotation (RFQ)?
• Prepare Phase
• Plan Phase
• Design Phase
• Implement Phase
• Operate Phase
• Optimize Phase
20. Which two items help identify business goals and priorities before a new network project starts? (Choose two.)
• installation
• motivation
• profitability
• trustworthiness
• customer satisfaction
21. During an analysis of a customer network, several possible opportunities for network improvement are identified. At which stage of the Cisco Lifecycle Services does this process occur?
• Prepare Phase
• Plan Phase
• Design Phase
• Implement Phase
• Optimize Phase
• Operate Phase
22. What are two disadvantages of using a bottom-up approach instead of a top-down approach to network design? (Choose two.)
• It can result in an inappropriate network design.
• A new design cannot be implemented right away.
• It does not take into account the business goals of the company.
• This approach is not commonly practiced and is therefore not as well known.
• It requires tedious and time-consuming meetings with the customer to develop an understanding of the organization.
23. Which two statements best describe the responsibilities of an account manager? (Choose two.)
• acts as the primary point of contact between the company and the client
• directs the sales teams and support personnel
• provides technical support to critical clients
• selects the equipment and technologies to be used for the client solution
• acts as the network design lead
24. A network engineer working for ABC company is writing a response to an RFP for a network upgrade and must create an executive summary. Which statement describes the basic components of an executive summary?
• quick overview of the problem, the recommended solution, and the justification for ABC company doing the job
• detailed description of the solution, including but not limited to, timelines, turnover schedule, warranty information, and emergency recovery information
• detailed description of costs including, the cost of software and hardware components, licensing requirements, labor cost, and other applicable fees
• multiple page document containing additional information such as detailed lists of equipment required, diagrams, company background information, and insurance coverage
25. What is the purpose of creating a prioritized list of technical requirements?
• defines the project scope
• determines the business profitability
• creates a feasibility report for analysis
• identifies existing and new user groups
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