• user workstations
• switches and routers
• fax machines
• network equipment racks
• the point of presence
• copier
2. Which device has the ability to break up broadcast and collision domains?
• repeater
• hub
• router
• switch
3. It is said that the goal for availability of a communications system is "five-9s". What is meant by this?
• A down time of .00001% is unacceptable.
• A network needs to be available 99.999% of the time.
• Five percent of all network expense covers 99% of user requirements.
• The most critical time for network availability is from 9:00 to 5:00 p.m. five days a week.
• The best time to do maintenance on a network is from 5:00 p.m. to 9:00 a.m. five days a week.
4. Which three issues should be noted on the technician's site survey report? (Choose three.)
• unlabeled cables
• only two power outlets per wall in each room
• poor physical security of network devices
• horizontal cabling runs under 100 meters
• lack of UPS for critical devices
• two users sharing the same computer
5. What is the term for the location at the customer premise where the customer network physically connects to the Internet through a telecommunications service provider?
• backbone area
• point of presence
• network distribution facility
• intermediate distribution frame
6. Refer to the exhibit. What type of device is used to connect two networks?
• hub
• router
• switch
• access point
7. Which type of cable has a solid copper core with several protective layers including PVC, braided wire shielding, and a plastic covering?
• STP
• UTP
• coaxial
• fiber optic
8. to the exhibit. Which type of twisted pair cable is used between each device?
• A=console, B=straight, C=crossover, D= crossover, E=straight
• A=straight, B=straight, C=straight, D=crossover, E=console
• A=crossover, B=straight, C=straight, D=crossover, E=crossover
• A=console, B=straight, C=straight, D=crossover, E=crossover
• A=console, B=crossover, C=crossover, D=straight, E=straight
9. What are two advantages of having ISP-managed services? (Choose two.)
• does not require leasing costs for service
• can guarantee up to 99.999% availability
• eliminates the need for data backup
• increases availability of help desk services
• does not require a Service Level Agreement
10. A client requires a networking device that is capable of expansion to suit growing network demands. What type of device will suit this requirement?
• a networking device with ports that can be activated and deactivated
• a networking device with a modular physical configuration
• a networking device with the ability to be turned off remotely
• a networking device with a cost per port that is as high as possible
11. When designing a network upgrade, which two tasks should the onsite technician perform? (Choose two.)
• configure the servers and routers prior to delivery
• upgrade the network operating system and all client operating systems
• investigate and document the physical layout of the premises
• document the final design for approval by the customer
• perform a site survey to document the existing network structure
12. Which two types of cable are used for initial router configuration? (Choose two.)
• serial cable
• rollover cable
• straight-through cable
• crossover cable
• patch cable
• console cable
13. In addition to the inventory sheet, what other information about the hosts and networking equipment should be documented by the on-site technician while performing the site survey?
• any obsolete office equipment being stored
• all product keys for site license software
• any planned growth anticipated in the near future
• the memory requirements for installed application software
14. What is the benefit for a company to use an ISR router?
• An ISR provides the functionality of a switch, router, and firewall in one device.
• ISRs use a PC operating system for routing traffic, thus simplifying configuration and management.
• An ISR is immune to security attacks by hackers and so replaces all other network security measures.
• ISRs make routing decisions at OSI Layer 7, thus providing more intelligence to the network than do other routers.
15. A manufacturing company is in the process of a network upgrade. Which two statements are true about the phases of the upgrade process? (Choose two.)
• Phase 1 is used to determine network requirements.
• Phase 2 includes creating an analysis report.
• Phase 3 is based on an implementation schedule that allows extra time for unexpected events.
• Phase 4 is where prototypes are created and tested.
• Phase 5 includes identifying and addressing any weaknesses in the design.
16. Why is it important to review the results of an on-site survey report with the customer before beginning the network design?
• to inform the customer of how much time the upgrade will take
• to discuss the implementation schedule for the new equipment
• to verify that the report accurately describes the current network and any plans for expansion
• to layout the new network design and discuss possible equipment upgrades and replacements
17. What must be added when a network expands beyond the coverage area of the current telecommunications room?
• MDF
• POP
• IDF
• IXP
18. In what two ways will entering into a managed service agreement with an ISP for a network upgrade affect the costs that are incurred by the customer? (Choose two.)
• Customer IT training costs will increase to enable operation of the new equipment.
• The cost of hardware repairs and support will become the responsibility of the customer.
• Network upgrade and maintenance costs will become predictable.
• Staffing costs will increase because the customer will need to hire additional IT staff to complete the upgrade.
• The company will not need to spend a large amount of money to purchase the equipment upfront.
19. What three things are included in a logical topology document? (Choose three.)
• the location of cables, computers, and other peripherals
• the path that the data takes through a network
• the wireless signal coverage area
• the wiring closet and access point locations
• the device names and Layer 3 addressing information
• the location of routing, network address translation, and firewall filtering
20. Which two benefits can be gained by locating network equipment in a telecommunications closet, rather than in a user area? (Choose two.)
• faster communication speeds
• improved physical security
• more resistant to hacker attempts
• centralized cable management
• less electrical usage
21. What does the use of redundant network components supply to a network?
• scalability
• manageability
• compatibility
• reliability
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